Shipping policy

Thank you for shopping with us. We want to make sure your order reaches you as quickly and safely as possible.

Processing Time All orders are processed within 1-3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing may take slightly longer.

Shipping Times

• 🇬🇧 United Kingdom: 5-10 business days
• We currently only ship within the United Kingdom. We hope to expand to more regions in the future.

Please note that these are estimated delivery times and may vary due to carrier delays, customs processing, or other factors outside our control.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size. Free shipping may be available on qualifying orders.

Order Tracking Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can use this to track your order through the carrier's website.

Lost or Delayed Parcels If your order has not arrived within the estimated timeframe, please contact us at [your email address] within 30 days of your order date and we will investigate on your behalf.

Damaged Items If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage and we will arrange a replacement or refund.

Customs & Import Duties For international orders, customs fees or import duties may apply upon arrival in your country. These charges are set by your local customs authority and are the responsibility of the customer. We are not able to predict or cover these costs.

Contact Us If you have any questions about your order or our shipping policy, please get in touch at [bradleykwaku75@gmail.com].